Privacy Policy for Synergy Health

Privacy Policy

Last updated: September 19, 2023


Welcome to our website https://www.synergy-health.co.uk. This Privacy Notice aims to give you information on how we collect and process your personal data using this website, including any data you may provide through this website when you purchase a product or otherwise interact with us.

Your privacy and the security of your personal data are very important to Synergy, so we collect and manage your personal data with the utmost care and take specific measures to keep it safe.

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. 


Who is the Data Controller?
Synergy, 46 Caskie Drive, Blantyre, G72 9XG For any clarification, question or requirement related to your privacy and the processing of your personal data, you can contact us at any time by writing to the above address.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Synergy Health , Valencay , Strone, Argyll And Bute , United Kingdom PA23 8RR.

  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • Country refers to: United Kingdom

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Personal Data is any information that relates to an identified or identifiable individual.

  • Service refers to the Website.

  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.

  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • Website refers to Synergy Health , accessible from https://www.synergy-health.co.uk

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address

  • First name and last name

  • Phone number

  • Address, City, Region Postal code,

  • Purchase/Order  data


How long do we keep your data?
Your personal purchase data is kept for a period set out by UK Tax law currently 6 yrs.

Comment or review data is kept indefinitely unless you request it’s removal.

What are your rights?
At any time, depending on the specific processing, you may: revoke your consent to the processing, know which of your personal data we have in our possession, its origin and how it is used, request the update, correction or integration and in the cases provided for by the current provisions, the cancellation, the limitation of processing or oppose their processing.

What personal data do we collect?
a) we collect the personal data necessary to conclude and execute your purchase such as name and surname, e-mail address, billing address, Shipping address, telephone and payment form – eg paypal payment, direct debit, bank transfer, cheque.

b) We use your email address to keep you up to date throughout the order dispatch process.

Your Synergy Account On our website you can order as a ‘guest’ or create an ‘account’

When creating your account the following data is used and can be edited or deleted by you

Orders: Your order history • Addresses: save or modify your addresses to always have them available and complete your purchases faster.

Who will process your data?
Your personal data will be processed by Synergy internal staff who are specifically trained and authorised to process.

3rd Party Data Access
Your email address is shared with reviews.co.uk who request site reviews on our behalf.
Your name and address is shared to Royal Mail for delivery purposes.
If you choose to pay for your order by using Paypal then Paypal will collect data required by them to process your payment transaction. We collect some browsing data that is annonymised and used by google analytics to help us understand where visitors come from and how they use the site. We use this data to help in site layout planning. Data collected is IP address, Time, Page visited and browser type.

 

 

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

 

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

 

 

 

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us: